D1 Training, a rapidly expanding fitness franchise with over 100+ locations nationwide, is seeking a dedicated Part-Time Remote Administrative Support Specialist. This role is crucial for our Home Office Support Team, ensuring our franchisees have the administrative backing and tools they need to succeed. If you’re detail-oriented, love organization, and thrive in a dynamic, remote environment, this is your chance to contribute to a mission-driven company built on core values like Passion, Team Player, Smart Play, and D1 Character.
October 29, 2025
November 29, 2025
Part-Time / Remote
📄 What You’ll Do
- Efficiently manage and respond to support tickets from franchise owners and staff, providing timely and friendly assistance.
- Accurately route inquiries to the appropriate internal departments or sub-departments for swift resolution.
- Provide support with MindBody software requests, including user assistance and troubleshooting (comprehensive training will be provided if needed).
- Generate, track, and meticulously organize essential reports for leadership presentations, crucial meetings, and company events.
- Assist in the seamless scheduling and coordination of both virtual and in-person training sessions for franchisees.
- Upload and maintain training materials within our Learning Management System (LMS) to ensure resources are always up-to-date and accessible.
- Facilitate clear and effective cross-department communication and proactive follow-up to ensure projects stay on track.
- Deliver exceptional internal customer service, upholding standards of timeliness and accuracy in all interactions.
📌 What You Bring
- Proven experience in administrative support, office management, or customer service roles.
- Exceptional communication skills, both written and verbal, with a knack for clarity and professionalism.
- Tech-savvy and comfortable navigating CRM, ticketing systems, or scheduling platforms.
- Demonstrated ability to prioritize tasks effectively, maintain high levels of organization, and consistently meet deadlines in a fast-paced, remote setting.
- A positive attitude, a proactive problem-solver mindset, and a strong team-oriented work ethic.
- Experience with MindBody software is a significant advantage, though not strictly required as training will be provided.
📝 How to Apply
❓ Frequently Asked Questions
Q1: What is the application deadline for this position?
The closing date for applications is November 29, 2025. We encourage all interested candidates to apply as soon as possible.
Q2: Is this a full-time or part-time role, and is it remote?
This is a part-time and fully remote position, offering flexibility to support your work-life balance.
Q3: What is the expected salary range for this role?
The compensation for this position is competitive, ranging from $20 to $25 an hour, based on experience and qualifications.
Q4: Is prior experience with MindBody software required?
While experience with MindBody is a plus, it is not strictly required. Comprehensive training will be provided to ensure your success in the role.
