Virtual Administrative Assistant Job Healthcare Wellness October 2025

As a Virtual Behavioral Health/Medical Administrative Assistant and Receptionist, your key responsibilities will include:

• Managing incoming phone calls and patient inquiries with exceptional phone etiquette.
• Conducting thorough insurance verification and helping patients understand their coverage details.
• Sending out necessary forms and questionnaires to patients for completion.
• Reviewing all documentation for accuracy and completeness, ensuring strict compliance with medical standards.
• Maintaining meticulously organized medical records and ensuring proper filing of all documents.
• Providing outstanding patient service, addressing concerns promptly, professionally, and empathetically.
• Utilizing various Electronic Health Record (EHR) and assessment systems for effective patient information management.
• Supporting the overall administrative functions of the clinic by performing diverse clerical tasks as needed.
• Performing essential medical billing and coding tasks, including CPT coding and ICD-10 coding.

To thrive in this role, we are looking for candidates who possess the following qualifications and skills:

• You must be **bilingual (fluent in English and Spanish)** to effectively communicate with our diverse patient base.
• Strong proficiency in **typing skills** is essential for accurate and efficient data entry.
• Familiarity with medical collection processes and terminology.
• Experience with comprehensive health information management practices.
• Previous experience as a medical receptionist or in front desk operations is a significant advantage.
• Demonstrated knowledge of mental health terminology will be highly beneficial.
• A commitment to maintaining strict patient confidentiality in compliance with **HIPAA regulations**.

To apply for this rewarding remote position, please click the button below. In the application form, tell us about your experience in a virtual administrative role, your proficiency in medical terminology, and how your bilingual skills would benefit Vitality Clinical Services. We eagerly await your application.

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Q1: What is the application deadline for this position?
The closing date for applications is **November 16, 2025**. We encourage you to apply as soon as possible.

Q2: Is this a remote or onsite position?
This is a **fully remote** position, offering the flexibility to work from your preferred location.

Q3: What are the anticipated weekly hours for this role?
The expected commitment is **5-10 hours per week**, with the flexibility to set your own hours, and potential for more hours as the business grows.

Q4: What language skills are essential for this role?
Candidates are required to be **bilingual in English and Spanish** to effectively support our diverse patient population.